I cannot tell you the amount of gratitude my husband and I have for Jonathan at JW Home Care. As first time homeowners, we were really nervous about coming across water damage in the kitchen and had no idea where to turn and how to file a claim with our insurance. I called Jonathan as a second opinion, after the first company gave us a sketchy, unrealistic estimate and expectations for how the entire process could go.
Jonathan arrived same day, was courteous, professional and straight to the point. He was honest about the potential damage and at no time did he try to sell his services. It felt like I was getting professional advice from a friend. We decided to hire him and are beyond happy that we did.
Since the damage was extensive and our homeowners insurance would be involved, Jonathan also referred us to Patrick from Golden Cost Claims (also local) who helped guide us through the claims process and made sure we were adequately compensated for the necessary repairs. Something I definitely would not have been able to navigate confidently on my own.
Together, Jonathan and Patrick made our kitchen repairs almost effortless on our part. Jonathan kept us informed and updated at every turn and his team worked quickly and efficiently to restore our kitchen to so much better than it was before.
I cannot thank JW Home Care enough for the quality work and expert advice we received. Hiring him and his team on was the best decision we made in what could have otherwise become a disaster in repairs and a financial strain. If you're in a similar situation, I 100% recommend giving them a call. Thank you Jonathan!
Had a slab leak in my kitchen/living room area which I immediately shutoff water supply and needed to assess the situation for any damage and a proper game plan. I did some research and came across a restoration company called JW Home Care whom I spoke with Jon and we arranged an appt the very next day. Jon showed up on time, professional and went to work figuring out the scope of my potential issues; with his knowledge and data collected, we were able to assess what should be done immediately and things that could be held off for that moment.
Just so happens, he advised that my scenario could somewhat easily be handled on my own unless I wanted to use their service and since I do consider myself somewhat handy I decide to do myself. Jon is a straight shooter and one who does not try to use scare tactics to persuade you to make unnecessary rushed discussions which I very much respect, appreciate, and I fully trust his opinion as well as recommend to anyone who happens to have potential damage to their home.
Thank you JW Home Care.
I have used JW Home Care for carpet cleaning in the past. They have always been prompt to schedule me and always arrive in the window I’m given. When the work is done I am always happy with the outcome. I recently had some water damage after heavy rain so I didn’t hesitate to call Jonathan for some help with this. As always it was the right move. Jonathan was at my home within the hour. He promptly called Brandon to drop off some fans and dehumidifiers, 3 days later the job is done. I highly recommend JW Home Care for carpet cleaning and any remediation work!!
Great experience with JW and working with Jonathan. Got an inspection for water damage in kitchen and surrounding cabinets. Jonathan was very responsive and even worked late on a weekend to help inform of all the work that was needed. Very detailed with his report/findings and what it would take to take care of all the issues. Would definitely recommend using this company.
We came back from vacation to find water leak/damage to our downstairs (Bar area). Jonathan came quickly to assess and evaluate the damage and guided us thru the Insurance process, always providing more information than what our insurance company needed.
The final product was absolutely fantastic, the downstairs of our home looks so much better than it ever did and his eye for restoration was a Godsend.
Jonathan, you will always be the one we call in similar situations.
Easily an 11 on a scale of 1 to 10!!
Thank you for everything.
We had a leak from a faulty dishwasher install through Lowes. Brandon from JW Home Care came out the day after I called to give me an estimate of the...
I found this company by looking for two crucial criteria: solid reviews and a family owned business.
I was glad I found them, because the man that showed up...
Had a slab leak in my kitchen/living room area which I immediately shutoff water supply and needed to assess the situation for any damage and a proper game...
5+++ stars for Marc Anthony from JW Home Care for his EXCEPTIONAL customer service and GREAT, QUALITY work on my property for mold remediation!! He was extremely communicative and gave me an answer to all my questions. This really put me at ease 🙂 The job was completed quickly, without issues, while keeping me informed all the way through completion!! My property is now mold free! I would HIGHLY recommend! Please look no further!
Thank god for JW Home Care! We woke up to a broken water heater that leaked from our garage under the wall and into our room. Nothing like stepping onto a squishy soaked carpet to wake you up in the morning! I called JW Home Care and they had someone out within the hour to start the clean up! I was very impressed with their professionalism and efficiency of their work. They also helped us find someone to install a new water heater and worked with us on a payment plan since we were definitely not ready for this! Fingers crossed that nothing like this ever happens again but if it does that’s who I will call. I would recommend them to anyone! Thank you guys!!
JW Home Care found the water leak and dried out everything that got affected from the water. The technician markanthony came when they said they would come and so I didn't have any problem with scheduling. They also always let me know with a call or text if they were on their way if it was an unscheduled thing. JW Home Care did a very good, professional job and I was very satisfied. I would definitely recommend them.
HIGHLY RECOMMEND!!!
The guys at JW Home Care were very prompt and professional. They helped me in my time of need when I had water damage in my home. Great customer service and very knowledgeable! I recommend them to anyone in need of a restoration company!
Thank you guys!
I wanted to see how much water damage was in the wall. I called JW Home Care and they expedited my request. They came out right away to examine the water damage. The technician markanthony & Jason did what they were supposed to do, and gave me an analysis. They are very nice, helpful and professional. I would recommend JW Home Care.
MarcAnthony really did an amazing job cleaning our carpets! He was very kind and respectful. We booked last minute and he arrived within 20 mins of booking,...
Holy cow, lets just start with their customer service, it's top notch! 10/10. I am truly impressed with the care Jonathan showed me when I called needing...
For being a person that's really big on customer service and professionalism I gave Mark Anthony 5 out of 5.... he works very quickly and efficiently very...
Had a mold problem and got 3 quotes. Theirs was the lowest by 60%. Was a little skeptical. Stacey their phone person was always accomodating, empathetic,...
Excellent customer service!! This was such a great experience! I was able to book an apt within a day and FRANKIE showed up right on time. He did an amazing...