JW Home Care is a professional provider of superior restoration, repair, and cleanup services for homes and businesses throughout Southern California and the Central Coast. Based in Ventura, We proudly serve Ventura County, Santa Barbara County, and northern Los Angeles County.
We handle all types of projects, but we treat them all the same way: with the urgency and attention to detail that you believe they deserve. That’s why so many of our customers recommend us to their friends and neighbors, and why our customers know to come back to us again and again for all of their needs in the future as well.
We Know What You Are Going Through
Water damage is the most significant risk you face as a property owner. Homeowners are three times more likely to experience a water damage claim than a break-in!
Hi, I’m Jonathan Wagoner the owner of JW Home Care. I see every day how water damage wreaks havoc on properties and lives. Water destroys carpets, floors, walls, electronics, and treasured personal items. Delaying restoration from water damage leads to mold growth within days, and mold presents significant health risks to young children and older adults.
Years before opening JW Home Care, water—from a blocked sink and a running tap—damaged my mother’s business. The restoration company mishandled her claim and deliberately extended their work hours and overcharged for services. That deceptive practice cost my mother her business and fueled my desire to better the damage restoration industry.
JW Home Care is unique because our staff and company are certified. We went the extra mile and had our business certified by the Institute of Inspection, Cleaning and Restoration (IICRC). This governing body sets the standards for the damage restoration industry.
I’ve been in restoration for fifteen years now, and I absolutely love what I do! I meet people at a very low point in life—homes destroyed by water or fire and not knowing what to do or who to trust. Helping families restore their homes and return to everyday life is an absolute privilege.
Our highly trained and compassionate staff restore homes but more importantly, we restore lives. We choose to partner with our customers, which means there are no cut corners or drawn-out contracts. We come in and get out! Our goal is to restore your home and your life as quickly and efficiently as possible.
JW Home Care was established in 2012 by Jonathan Wagoner. Jonathan noticed there was a distinct problem in the restoration industry: there were a lot of companies out there, but they were all focused on getting as much business as they could without any real care or regard for the customer.
As a result, customers were often burned by a bad experience, including poor results and mediocre service. Most of these names received their business through insurance companies, where customer satisfaction wasn’t really important, so long as the guaranteed stream of work kept coming in. Customers that came from other sources usually came from print advertising, where reputation wasn’t really a factor. As a result, bad service was the norm, and there was no motivation to change.
With today’s new-age advertising, reputation is more important than ever, so Jonathan set out to build a restoration company that sought to radically shift the industry. Today, JW Home Care believes in going above and beyond for our customers to earn their total satisfaction. Our team members are personally invested in your restoration project, and their skill means they will get the job done right. In fact, we stand behind our work for one year.
Here at JW Home Care, our goal is to bring honesty, integrity, and customer-focused restoration services in order to provide you with peace of mind in the midst of the most chaotic circumstances. We know you’re going through a hard time when you need us, so we focus on delivering service that eliminates as much stress as possible. Our company culture promotes investment in our employees through training, tools, and empowerment. While we work hard, we also promote some fun here and there as well. The results so far have spoken for themselves: we’re quickly becoming a local leader in restoration and cleanup services, and we intend to stay in that role for a long time to come.
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Our Team Is Here To Support You From Damage Restoration To Insurance Claim Assistance You Can Count On Us