Have you ever been referred to a service provider by an insurance company, only to receive a horrible experience from that service provider? You’re far from alone—it seems almost everybody has one of these stories to tell. At JW Home Care, we don’t want to become beholden to insurance companies and their standards because we know that would mean compromising customer satisfaction. We are always on your side, and that means we’ll always put you and your needs first.
That doesn’t mean we won’t work with insurance companies. In fact, we’re experienced in this and will work directly with your insurer as your selected restoration service provider so you don’t have to sweat the tedious paperwork and communication. We have simply opted out of being a preferred provider for these companies so we are always truly in your corner throughout your project. No corners will ever be cut because your insurance company wants to save a few dollars; we answer to you.
In the state of California, you are not required to go with your insurance company’s preferred vendor, no matter how much they might pressure you. We’re on your side, and we’ll stay that way from start to finish.
If your property has been damaged by an accident or a disaster, turn to JW Home Care! Contact us today.
JW Home Care is a professional provider of superior restoration, repair, and cleanup services for homes and businesses throughout Southern California and the Central Coast. Based in Oxnard, we proudly serve more than 80 cities around the southland, including Santa Barbara County, Ventura County, and most of northern Los Angeles County.
We handle all types of projects, but we treat them all the same way: with the urgency and attention to detail that you believe they deserve. That’s why so many of our customers recommend us to their friends and neighbors, and why our customers know to come back to us again and again for all of their needs in the future as well.
JW Home Care was established in 2012 by Jonathan Wagoner. Jonathan noticed there was a distinct problem in the restoration industry: there were a lot of companies out there, but they were all focused on getting as much business as they could without any real care or regard for the customer.
As a result, customers were often burned by a bad experience, including poor results and mediocre service. Most of these names received their business through insurance companies, where customer satisfaction wasn’t really important, so long as the guaranteed stream of work kept coming in. Customers that came from other sources usually came from print advertising, where reputation wasn’t really a factor. As a result, bad service was the norm, and there was no motivation to change.
With today’s new-age advertising, reputation is more important than ever, so Jonathan set out to build a restoration company that sought to radically shift the industry. Today, JW Home Care believes in going above and beyond for our customers to earn their total satisfaction. Our team members are personally invested in your restoration project, and their skill means they will get the job done right. In fact, we stand behind our work for one year.
Here at JW Home Care, our goal is to bring honesty, integrity, and customer-focused restoration services in order to provide you with peace of mind in the midst of the most chaotic circumstances. We know you’re going through a hard time when you need us, so we focus on delivering service that eliminates as much stress as possible. Our company culture promotes investment in our employees through training, tools, and empowerment. While we work hard, we also promote some fun here and there as well. The results so far have spoken for themselves: we’re quickly becoming a local leader in restoration and cleanup services, and we intend to stay in that role for a long time to come.
When you call a big-name restoration company, chances are they are a franchise. While that might sound great, be careful. While franchising might be great for some, we’ve found it to be messy. Who do you hold responsible if something doesn’t go right? With thousands of different franchisees and tens of thousands of employees that are not necessarily hired by the big-name company you called, it can be hard to tell if you’re truly going to get the best service. JW Home Care is far simpler: we hire our employees, and we hold every single one to the stringent standards we abide by.