Flood Damage in West Hollywood, CA

David and Mark were amazing. Called around after we had major water damage in our new kitchen. We chose JW because of their customer service. We have dealt with the big franchised restoration companies before but with JW Home care you feel like more then just another customer. Could not recommend more. Thank you guys.

We woke up at 2am to 1" of standing water throughout 1400sq.ft. of our home. Johnny had to go pick up his truck and was here in under 2 hours. He got all of the water up and put dryers in place. He then explained what we should expect and provided a full report for our insurance company. His team handled our complete move out and 3 months later our move back. I have a lot of experience moving and I must say the JW professionalism was exceptional but what we most appreciated was the kindness of the entire JW crew during what was a stressful time. They will be our first call for any home service/maintenance we need. Thank you, thank you!

JW Home Care was quick to respond and arrived at our home within the hour of being called. They worked expeditiously to mitigate the water damage and were meticulous in documenting the damage for insurance purposes. They were also great in communicating not only with us but with our insurance company. Would definitely recommend JW Home Care for any mitigation needs.

Needed a wall removed after discovering mold in the drywall. These guys were awesome to work with. Professional at all stages. Responded quickly. Did a great job. Original quote included removal of a mirror but they ended up not needing to so cost was actually lower than estimate. Very happy with them and would use again and recommend.

2 am Christmas night, after the downpour of rain, we discovered our downstairs living room flooded. Johnny Franco said he’d be there first thing in the morning to access our situation. He brought a colleague and they started within a few hours. After calling around they were the best priced and you can tell he genuinely wanted to help. They definitely went beyond good customer service. If We could do 6 stars, we would. God forbid this happens again but if it ever does, we won’t hesitate to contact Johnnie Franco again.

Our garage door damaged by a hit and run vehicle. JW Home Care responded on a Sunday evening and completed a professional board up installation in two hours. I would call them again without hesitation. Great job JW!